FAQs

1Are FrostAir Cooling products genuine?
Yes, all air conditioners and accessories sold at frostaircooling.store are 100% original and sourced from trusted manufacturers.
2Do your air conditioners come with a warranty?
Yes, every product comes with a standard manufacturer’s warranty. Warranty details vary by brand and model and are mentioned on product pages.
3How long does delivery take?
Orders are usually delivered within 3–7 business days across Pakistan. Delivery times may vary by location.
4Do you provide installation services?
Currently, we sell air conditioners and accessories only. However, we can guide you to trusted technicians for installation support.
5What payment methods do you accept?
we accept Cash on Delivery (COD), bank transfers, and secure online payments.
6Can I return or exchange an air conditioner?
Yes, you can request a return or exchange within 7 days of delivery, provided the product is unused, unopened, and in its original packaging.